Shipping policy

At PONYBIHAIR, we ensure timely delivery by factoring in both processing and shipping times. Please review the details below to understand the total estimated delivery timeframe for your order.

 

Shipping Policy

1. Processing Time

• Ready to ship items and accesories usually take 1 to 3 days processing time including Hair bundles.
• Preorders require a processing time of 15 to 30 days, It can be less depending on the product.
  
• Processing time must be added to the shipping time to determine the total delivery timeframe.

2. Shipping Time

• Shipping time varies depending on your location and the shipping method selected at checkout.
• For orders containing ready-to-ship items or accessories, only the shipping time applies.

3. Preorders

• Preorders require a non-refundable payment and adhere to the standard processing time of 15 to 30 days before shipping.

Thank you for choosing PONYBIHAIR!